Terms and conditions for rpt driver training
Terms and conditions for rpt driver training
 

Terms and Conditions

RPT Driver Training Terms and Conditions

Version 1.2 — 25 September 2026

These Terms and Conditions explain how RPT Driver Training provides driving lessons. Please read them before your first lesson. If anything is unclear, please ask before confirming.

1. About RPT Driver Training

RPT Driver Training is operated by Richard Tidswell.

RPT Driver Training provides manual driving lessons.

 

2. Lessons and booking

Lessons are arranged by text, WhatsApp or another agreed method.

The lesson length, price, meeting place and payment arrangements will be confirmed when the lesson is booked. The current lesson price is £40 per hour, unless another arrangement is agreed before booking.

Please make sure you have a valid provisional driving licence and meet the legal requirements to drive the vehicle before each lesson.

 

3. Payment

Payment arrangements will be confirmed when a lesson is booked. Where lessons are paid for in advance, RPT Driver Training will keep an accurate record of lessons completed and hours delivered.

RPT Driver Training will provide the instruction that has been paid for, subject to these Terms and Conditions.

 

4. Cancelling or rearranging lessons

At least 24 hours’ notice is required to cancel or rearrange a lesson.

Lessons cancelled by a pupil with less than 24 hours’ notice may be charged in full. This is because the lesson time may not be possible to offer to another pupil at short notice.

RPT Driver Training may need to cancel or rearrange a lesson because of illness, vehicle problems, unsafe weather or road conditions, or another reason outside reasonable control. Where this happens, an alternative lesson will be offered as soon as reasonably possible.

5. Refunds

Unused prepaid lesson fees will be refunded on written request, less any valid cancellation charge and any other deduction clearly agreed before payment.

If RPT Driver Training cancels a prepaid lesson and a suitable replacement cannot be arranged, the fee for that lesson will be refunded.

Refunds will normally be made within 14 days, using the original payment method where reasonably possible.

A refund is not due simply because a completed lesson did not produce the outcome a pupil hoped for.

Your statutory rights are not affected. If a lesson is booked online, by telephone or away from RPT Driver Training’s usual business premises, separate consumer cancellation rights may apply.

 

6. Your responsibilities as a pupil

You are responsible for:

  • holding a valid provisional driving licence;

  • telling RPT Driver Training about any health, eyesight, medication or other matter that may affect your ability to drive safely;

  • attending lessons fit to drive and free from the effects of alcohol, drugs or anything else that could affect safe driving;

  • following reasonable safety instructions during lessons; and

  • treating your instructor respectfully.

RPT Driver Training may end or not begin a lesson if it would be unsafe or inappropriate to continue.

 

7. Driving tests

Pupils book, change and cancel their own practical driving tests.

RPT Driver Training may agree availability to take a pupil to their driving test, but does not book or manage the test on the pupil’s behalf.

RPT Driver Training will give an honest opinion about test readiness. The decision to take a test remains with the pupil; use of the RPT Driver Training car for a test must be agreed with Richard in advance.

8. RPT Driver Training’s responsibilities

RPT Driver Training will provide instruction that is professional, respectful and focused on safe driving.

Lessons will be planned around the pupil’s needs, level of experience and road-safety requirements. RPT Driver Training will take reasonable care to provide a roadworthy, insured and legally compliant training vehicle.

 

9. Professional standards and safeguarding

RPT Driver Training is committed to maintaining a safe, respectful and professional learning environment.

This includes appropriate professional boundaries, safeguarding children and vulnerable adults, equality, non-discrimination and respectful communication.

RPT Driver Training will follow the new DVSA Driving Instructor Code of Practice when it comes into force and will keep its working practices under review.

 

10. Personal information and privacy

RPT Driver Training handles personal information in accordance with the RPT Driver Training Privacy Policy.

 

Personal information is used to deal with enquiries, arrange lessons, keep pupil records, provide safe and lawful tuition and communicate about driving lessons. Information a pupil shares about health, eyesight or medication that is relevant to safe instruction is handled with particular care.

Please read the Privacy Policy for further information.

 

11. Complaints

If you are unhappy with any part of the service, please contact Richard by telephone, text, WhatsApp or email.

 

Complaints will be handled promptly and fairly, with the aim of resolving the issue as quickly as possible. A record will be kept of complaints and how they were resolved.

 

You can also contact DVSA about a driving instructor’s service or behaviour. You do not have to complain to RPT Driver Training first.

 

12. Information, blogs, social media and learning materials

RPT Driver Training checks that learning materials it produces, including material made with AI, are technically accurate and consistent with current driving rules and the National Standard for Driver and Rider Training.

Information is reviewed when needed. For formal rules, driving-test bookings and test requirements, pupils should use official DVSA and GOV.UK sources.

RPT Driver Training does not guarantee that a pupil will pass a theory or practical test.

 

13. Changes to these Terms and Conditions

RPT Driver Training may update these Terms and Conditions when necessary. The current version date will always be shown at the top of this page.

Where a significant change affects an existing pupil, RPT Driver Training will explain the change before it applies where reasonably possible.

 

14. Confirmation

Before your first lesson, RPT Driver Training will send you a link to these written Terms and Conditions. Please read them and ask Richard if anything is unclear.

Then confirm by WhatsApp that you have read and understood them:

 

Confirm on WhatsApp: 07894 810675

 

Pre-filled message:

“Hi Richard, I confirm that I have read and understood the RPT Driver Training Terms and Conditions, version 1.2 dated 25 September 2026.”

If you have a question about terms and conditions feel free to message me.

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